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Production Issues: Cross-Team Collaboration

Various roles from Farm Credit Services of America’s Business Technology team chat about how they come together to resolve and learn from production issues. Both application development and operations perspectives are shared (software developer, database administrator, system/web operations, business analyst, and IT leader).

Listen in on them talk about what works well, what can be improved, and the benefits of post-mortem retros. Some talking points include “in-it-together”, “no-blame game”, post-mortem retros, and proactive alerting and recovery.

Guests: Andy Cook, Craig Ferraguti, Sean Speck, Tracy Dittmer
Host/Producer: Natalie Gerdes
Editor: Aditya Vardhan Rao Bhongir

Try/Catch
Try/Catch
Production Issues: Cross-Team Collaboration
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